Customer Services – Level 2

Fri Aug 07 2020 at 10:00 am to 03:00 pm
The Green man, Phoenix Community Housing, 355 Bromley Road, London, United Kingdom

The Green man, Phoenix Community Housing, 355 Bromley Road, London, United Kingdom

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Raise your levels of customer care with this practical training programme

About this Event

This course is designed for those that are unemployed and looking for work. This one day level 2 qualification in Customer Services is for people already interested in a customer service role but are looking to gain more knowledge, understanding and experience of dealing with customers.



The Level 2 Qualification will be a valuable addition to your CV.

•Learn more about the delivery of excellent customer service.

•Improve your communication skills to strengthen relationships and interactions with customers and colleagues.

•Develop the knowledge and principles that underpin outstanding customer care.

•Gain or develop key transferrable skills applicable in a range of industries and sectors.


A great one day course that will be a helpful addition to any CV and is relevant in any work place.

To access this course you must at least 19+, available to work in the EU & on an out of work benefit (JSA, ESA, IS, UC), a Phoenix community housing resident (this will be at managers discretion). Successful completion of this course leads to a nationally-accredited Level 2 Certificate in Customer Service. Book a place today to get on the path to employment success.


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