Principles of Business Administration certification

Wed Oct 23 2019 at 10:00 am to Wed Nov 13 2019 at 03:00 pm
Lewisham, London, United Kingdom

Lewisham, London, United Kingdom

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Having a better understanding of the requirements needed to have an effective workforce could increase turnover and employment success. The Principles of Business Administration accredited certification enables you to grasp each aspect of administration and management, in order to enhance workforce effectiveness and understand the shift in the role of an administrator. The role is a crucial element of any organisation, yet it has changed over the years, hence why an administrator must also incorporate digital media into their everyday position.


Results for the learner

Learn the principles of business document production and information management

Know how to publish, integrate and share using social media

Understanding customer service delivery, and the relationship between customer service and a brand/ product/ service

Understand the need for safety and security practices


Who should attend?

Anybody interested in developing their administrative skills

Staff currently working in an administration setting

Employers wanting to upskill their employees




When is the course running from?

Course dates are subject to change, but you will be informed in advance. The current planned dates for the Business Administration course are:

Wednesday October 23 10:00-15:00

Wednesday October 30 10:00-15:00

Wednesday November 6 10:00-15:00

Wednesday November 13 10:00-15:00

Where is the course being held?

Lewisham, London (Subject to change)


Contact details

For more information on this qualification please call on 020 7175 7735, 0775 165 8524 or email courses | dcstraining ! co ! uk 



About Lead Trainer

Carlene Fenton

After 17 years working within Senior Management and Training roles in education and training, Carlene Fenton decided to follow her passion of making a difference to individuals lives through challenging mindsets, empowering people & helping them unleash their potential through training, coaching, and consultancy. 

Carlene is an International Trainer as well as the Business Operations Director and founder of Dynamic Client Solutions (DCS) Ltd. She has built many successful training teams and has managed budgets of over £6million. Carlene’s mission is to empower and develop people’s skills in order to future proof individuals’ and businesses. She often delivers workshops on Leadership and Management as well as Data Protection and Security Protection. She refers to both these areas as key components to sustainable businesses and employment progression.

Carlene has trained business owners and staff at all levels of large and small organisations how to become effective leaders.

Carlene’s favourite quotes are:  

"Leadership is the capacity to translate vision into reality." - Warren G. Bennis
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