The Agile Coach & The Agile Facilitator (June 2019)

Mon Jun 03 2019 at 09:30 am to Fri Jun 07 2019 at 06:00 pm
etc.venues Victoria, 1 Drummond Gate, London, United Kingdom

etc.venues Victoria, 1 Drummond Gate, London, United Kingdom

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Overview of The Agile Facilitator (2 days, 9:30am to 6pm)



The Certified Agile Facilitator Training course will help you develop the attitudes and learn the skills of an effective Agile facilitator.  You will learn and practice techniques and behaviours from the world of professional facilitation and creative problem solving, all in the context of an Agile team and multi-team environment. Participants will leave the course feeling empowered with skills, models and styles of facilitating. 

Who the course is for

This course will ideally suit Agile coaches and aspiring coaches, Scrum masters, project managers, product owners, product managers, program managers, delivery managers, team leads, development managers, and team members who are interested in developing their Agile facilitation skills, and in including more of a facilitative style in their work. 

Pre-requisites

This course does not teach the basics of Agile. It is therefore a pre-requisite that you have at least a grounding in the basics of Agile, and at least 6 months experience as a practitioner. If you have any queries about your suitability for the course, please don’t hesitate to contact us.

Course Content

In this course you will learn about:

The Agile Team Facilitator Role and Mindset

Agile Team Facilitators facilitate Agile practices, foster collaboration amongst team members, and generally support teams. In this part of the course the behaviours associated with servant leadership and host leadership are presented, as well as the mindset shifts required to be an Agile Team Facilitator.

Development Path for Agile Coaching

Beyond facilitation, additional skills are required by Agile Coaches and Enterprise Agile Coaches, especially when it comes to dealing with dysfunctions in teams, mentoring individuals, and leading change transformation. In this part of the course, you will learn about typical dysfunctional behaviours in teams, how to identify them, and when to seek the help of more advanced Agile Coaches.

The Facilitator Stance

Here we introduce you to the attitudes and behaviours that make a good (even great) facilitator.  You will have the chance to reflect on your own personality characteristics and when certain characteristics are useful (or not).

Designing and Setting Up Meetings

A lot of the work around facilitation is thinking work in advance of a meeting. In this part of the course, you will design tools and techniques for use before, during, and after meetings.

Facilitating Collaboration

Maintaining awareness of our own style of working, and of other styles, allows us to facilitate more meaningful and inclusive intra-team dialogues. Here you will learn about your own working styles, and consider what changes you might want to make to your working style profile.

Creative problem solving and decision-making frameworks are also presented.

Facilitating a Meeting

As this training is particularly experiential, you will have the opportunity to facilitate part of a meeting and to receive feedback from peers, using the facilitation tools and skills learned.

Facilitating the Agile Practices

In this part of the course, you will be presented with approaches to facilitating such practices such as multi-team planning, team planning, and retrospectives. You will experience witnessing and facilitating these activities.

Designing Meetings for Team Interaction

This part of the course offers a series of solutions for preventing and dealing with difficult behaviour/moments by uniting, focusing, and mobilising a team.  


Overview of The Agile Coach (3 days, 9:30am to 6pm)



The Certified Agile Coach Training course will help you develop the attitudes and learn the skills of an effective Agile coach. Through the 3 days you will learn and practise coaching, mentoring, and teaching skills in the context of Agile. You will leave the course feeling empowered with skills, models, and styles of working with individuals and teams in order to help them continuously improve, all within an Agile context.

Who the course is for

This course will ideally suit you if you are an Agile coach or aspiring coach, a Scrum Master, project manager, program manager, delivery manager, team lead, development manager, or even team member. You’ll be interested in developing your Agile coaching, mentoring, and teaching skills, and in consciously including more of a coaching style in your work.

Pre-requisites

This course does not teach the basics of Agile. It is therefore a pre-requisite that you have at least a grounding in the basics of Agile, and at least 6 months’ experience as a practitioner. If you have any queries about your suitability for the course, please don’t hesitate to contact us.

Course Content

In this course you will learn about:

The Agile Coaching Context and Mindset.

This differentiates between the core skills of an Agile coach (professional coaching, mentoring, facilitating, teaching, and leading) and Agile practices. We introduce a more expanded view of servant leadership that calls on us to become aware of our own mind set, broaden our thinking and expand our repertoire in order to take up a full range of Agile coaching skills in service of the team and the context.

Responsibilities and Skills of the Coach

Agile coaches need to be clear about their role and the difference (and overlap) between their role and that of others. Here you will discuss potential role conflicts and experience practising self-management when handling potential role conflicts between your role as an Agile coach and your other roles.

Setting Boundaries for Coaching

Setting the stage for a coaching relationship involves clear contracting and designing of alliances. Here we expand on the typical coaching triangle (coach, team, and organisation) and present a wider stakeholder view. You will learn how to design a coaching alliance and how to contract with all parties

Coach as Professional Coach

A coach assumes that team members have an individual and a collective wisdom, and that her job is to elicit the answers within. The main skills taught are listening actively, asking effective questions and following a coaching process. Further topics range from the coaching stance to appreciative inquiry and to creating a culture that works. As this training is particularly experiential, you can expect to learn about your strengths and your own areas for development.

Coach as Mentor

At times an Agile coach needs to impart her Agile expertise and to guide the team by making suggestions, giving advice, instilling practices, and guiding transitions to Agile roles. Along with such changes come fears and resistances and so a framework for working with change is presented. Knowing when to coach and when to mentor is a key skill of an Agile coach, and in this part of the course you will practise the dual art of mentoring and coaching.

Coach as Teacher

Teaching the basics and mind sets of Agile is an activity the Agile Coach performs again and again and is conducted both in and out of the learning situation. There are different learning styles, and you will practise including these in your teaching methods.

Working with Teams

This part of the training focuses on working one-to-many and how best to serve a team. This includes typical dysfunctions (and what the coach can do about them), what happens when people work together over time, groups, teams and high performing teams, Groupthink and working with conflict. Much of the learning here will come through reflecting on our lived experience in this and other groups.




FAQ's

Is there any course or certification prerequisite?No. However, we won't be covering the fundamentals of Agile, only coaching and facilitation within an Agile context. Please contact us if you are unsure of your suitability for the course.

Are certifications credited just by attending the class?  By attending the class and participating in all the activities, participants will be demonstrating their knowledge, skills, and agile mindset and thus will be awarded with an ICAgile knowledge-based certification (which is distinct from the competence-based certifications also offered by ICAgile).

What is the total cost for both courses and certification?The total cost for both courses including certification is £2,550 + VAT
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