Wed Sep 16 2020 at 09:00 am to Thu Sep 17 2020 at 05:00 pm
Excel College, No. 98 Jalan 14/1, Petaling Jaya, Malaysia

Excel College, No. 98 Jalan 14/1, Petaling Jaya, Malaysia

Created By:
Spread the word
STAFF PERFORMANCE  :  an effective planning and appraisal workshop

Course objective :  How to set, monitor and appraise staff performance

At the end of training, participants shall be able to plan and appraise staff performance at all levels.

Two day intensive course 

Suitable for

HR head and Training, Head of departments, Head of section and all supervisors

Course methodology

Case study method

Group discussion and presentation

The ROE as the ultimate performance

Performance planning and appraisal

What is performance

Performance objectiveve

Measure performance

Key Result Areas

Strategic map

Establish performance targets

Gap analysis

Improvement strategies

Day 1 :  Performance Planning

Agree on key performance areas (what work output to measure)

Agree on the KPIs  (output input ratio)

Based on past performance achievement, set the goals and performance targets

Also with CEO requirements  - cascaded targets

Decide on best practices / strategies/models to be applied

Establish BSC perspective and action plans

Agree on changes needed

Training activities where needed

Dary 2 :  Performance Appraisal

Measure actual performance results agreed performance targets

Show on graph to eliminate the impact of volume - true performance

Measure improvement gains

Record new best practices learned

Reward staff based on performance gains

Conduct root cause analysis for negative gaps

Changes needed for next season

Training if competency gaps exist.

Action Plans

Change strategies and business models

Conduct training to non-performers

Performance recognition and rewards

Key Principles in Performance management

Setting performance goals are done jointly by both boss subordinate.

the KPIs were agreed between both parties.

The performance gaps measured should be between actual performance against industry standards.

The critical performance gaps could be check in depth for Problems and issues

Based on the problems and issues, solutons could be found in the proccess.

If negative performance gaps are attributed to non-performers, then their competency gaps could be drawn from competency profiles.

competency profile should be based on industry best practices.




Are there ID or minimum age requirements to enter the event?

No prerequisite.


What are my transportation/parking options for getting to and from the event?

Lots of car parks at basement.   Nearest LRT terminal is Asia Jaya.


What can I bring into the event?

Calculator and note book or laptop


How can I contact the organizer with any questions?

Anytime before and after 012-2728286


What's the refund policy?

7 days prior to event


Do I have to bring my printed ticket to the event?

Preferably but not essential promotes public events for free and helps event organizers connect with nonprofits to attract more participants like you.

Additionally, the iCause Global Foundation enables good people to fund great causes around the world. Together, our impacts are limitless!

Created By:
Spread the word

More Events in petaling jaya

Introduction to Angel Card Reading & Connecting to Guides (L2)

Streams of Life , Pendulums of the Universe 3rd Floor, No. 14 Jalan Utara, 46200 Petaling Jaya, Malaysia, Petaling Jaya, Malaysia

Sun Sep 13 2020

STRATEGI PEMULIHAN : Mengurus perubahan

Excel College , No. 98 Jalan 14/1, Petaling Jaya, Malaysia

Tue Sep 15 2020

Saturday Morning Encounter

SIBLife Church , Petaling Jaya, Malaysia

Sat Sep 19 2020

STRATEGI PEMULIHAN : Mengurus perubahan

Excel College , No. 98 Jalan 14/1, Petaling Jaya, Malaysia

Sat Sep 19 2020
View all events in Petaling Jaya