PERFORMANCE PLANNING AND APPRAISAL FOR STAFF : objective measures

Wed Sep 16 2020 at 09:00 am to Thu Sep 17 2020 at 05:00 pm
Excel College, No. 98 Jalan 14/1, Petaling Jaya, Malaysia

Excel College, No. 98 Jalan 14/1, Petaling Jaya, Malaysia

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STAFF PERFORMANCE  :  an effective planning and appraisal workshop


Course objective :  How to set, monitor and appraise staff performance


At the end of training, participants shall be able to plan and appraise staff performance at all levels.


Two day intensive course 


Suitable for


HR head and Training, Head of departments, Head of section and all supervisors


Course methodology


Case study method

Group discussion and presentation

The ROE as the ultimate performance


Performance planning and appraisal


What is performance

Performance objectiveve

Measure performance

Key Result Areas

Strategic map

Establish performance targets

Gap analysis

Improvement strategies



Day 1 :  Performance Planning


Agree on key performance areas (what work output to measure)

Agree on the KPIs  (output input ratio)

Based on past performance achievement, set the goals and performance targets

Also with CEO requirements  - cascaded targets

Decide on best practices / strategies/models to be applied

Establish BSC perspective and action plans

Agree on changes needed

Training activities where needed


Dary 2 :  Performance Appraisal


Measure actual performance results agreed performance targets

Show on graph to eliminate the impact of volume - true performance

Measure improvement gains

Record new best practices learned

Reward staff based on performance gains

Conduct root cause analysis for negative gaps

Changes needed for next season

Training if competency gaps exist.


Action Plans


Change strategies and business models

Conduct training to non-performers

Performance recognition and rewards


Key Principles in Performance management


Setting performance goals are done jointly by both boss subordinate.

the KPIs were agreed between both parties.

The performance gaps measured should be between actual performance against industry standards.

The critical performance gaps could be check in depth for Problems and issues

Based on the problems and issues, solutons could be found in the proccess.

If negative performance gaps are attributed to non-performers, then their competency gaps could be drawn from competency profiles.

competency profile should be based on industry best practices.


 

FAQs

 

Are there ID or minimum age requirements to enter the event?

No prerequisite.

 

What are my transportation/parking options for getting to and from the event?

Lots of car parks at basement.   Nearest LRT terminal is Asia Jaya.

 

What can I bring into the event?

Calculator and note book or laptop

 

How can I contact the organizer with any questions?

Anytime before and after 012-2728286

 

What's the refund policy?

7 days prior to event

 

Do I have to bring my printed ticket to the event?

Preferably but not essential

 

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